[{"data":1,"prerenderedAt":812},["ShallowReactive",2],{"/en-us/blog/extend-gitlab-duo-agent-platform-connect-any-tool-with-mcp":3,"navigation-en-us":36,"banner-en-us":447,"footer-en-us":457,"blog-post-authors-en-us-Albert Rabassa":699,"blog-related-posts-en-us-extend-gitlab-duo-agent-platform-connect-any-tool-with-mcp":713,"blog-promotions-en-us":750,"next-steps-en-us":802},{"id":4,"title":5,"authorSlugs":6,"authors":8,"body":10,"category":11,"categorySlug":11,"config":12,"content":16,"date":20,"description":18,"extension":24,"externalUrl":25,"featured":13,"heroImage":17,"isFeatured":13,"meta":26,"navigation":27,"path":28,"publishedDate":20,"rawbody":29,"seo":30,"slug":15,"stem":32,"tagSlugs":33,"tags":34,"template":14,"updatedDate":25,"__hash__":35},"blogPosts/en-us/blog/extend-gitlab-duo-agent-platform-connect-any-tool-with-mcp.yml","Extend GitLab Duo Agent Platform: Connect any tool with MCP",[7],"albert-rabassa",[9],"Albert Rabassa","Managing software development often means juggling multiple tools: tracking issues in Jira, writing code in your IDE, and collaborating through GitLab. Context switching between these platforms disrupts focus and slows down delivery.\n\nWith GitLab Duo Agent Platform's [MCP](https://about.gitlab.com/topics/ai/model-context-protocol/) support, you can now connect Jira or any tool that supports MCP directly to your AI-powered development environment. Query issues, update tickets, and sync your workflow — all through natural language, without ever leaving your IDE.\n\n## What you'll learn\n\nIn this tutorial, we'll walk you through:\n\n* **Setting up the Jira/Atlassian OAuth application** for secure authentication\n* **Configuring GitLab Duo Agent Platform** as an MCP client\n* **Three practical use cases** demonstrating real-world workflows\n\n## Prerequisites\n\nBefore getting started, ensure you have the following:\n\n| Requirement | Details |\n| ---- | ----- |\n| **GitLab instance** | GitLab 18.8+ with Duo Agent Platform enabled |\n| **Jira account** | Jira Cloud instance with admin access to create OAuth applications |\n| **IDE** | Visual Studio Code with GitLab Workflow extension installed |\n| **MCP support** | MCP support enabled in GitLab |\n\n\n## Understanding the architecture\n\nGitLab Duo Agent Platform acts as an **MCP client**, connecting to the Atlassian MCP server to access your Jira project management data. Atlassian  MCP server handles authentication, translates natural language requests into API calls, and returns structured data back to GitLab Duo Agent Platform — all while maintaining security and audit controls.\n\n## Part 1: Configure Jira OAuth application\n\nTo securely connect GitLab Duo Agent Platform to your Jira instance, you'll need to create an OAuth 2.0 application in the Atlassian Developer Console. This grants to GitLab the MCP server authorized access to your Jira data.\n\n### Setup steps\n\nIf you prefer to configure manually, follow these steps:\n\n1. **Navigate to the Atlassian Developer Console**\n\n   * Go to [developer.atlassian.com/console/myapps](https://developer.atlassian.com/console/myapps)\n\n   * Sign in with your Atlassian account\n\n2. **Create a new OAuth 2.0 app**\n\n   * Click **Create** → **OAuth 2.0 integration**\n\n   * Enter a name (e.g., \"gitlab-dap-mcp\")\n\n   * Accept the terms and click **Create**\n\n3. **Configure permissions**\n\n   * Navigate to **Permissions** in the left sidebar.\n\n   * Add **Jira API** and configure the following scopes:\n\n     * `read:jira-work` — Read issues, projects, and boards\n\n     * `write:jira-work` — Create and update issues\n\n     * `read:jira-user` — Read user information\n\n4. **Set up authorization**\n\n   * Go to **Authorization** in the left sidebar\n\n   * Add a callback URL for your environment (`https://gitlab.com/oauth/callback`)\n\n   * Save your changes\n\n5. **Retrieve credentials**\n\n   * Navigate to **Settings**\n\n   * Copy your **Client ID** and **Client Secret**\n\n   * Store these securely — you'll need them for the MCP configuration\n\n\n### Interactive walkthrough: Jira OAuth setup\n\nClick on the image below to get started.\n\n\n[![Jira OAuth setup tour](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772644850/wnzfoq43nkkfmgdqldmr.png)](https://gitlab.navattic.com/jira-oauth-setup)\n\n\n## Part 2: Configure GitLab Duo Agent Platform MCP client\n\nWith your OAuth credentials ready, you can now configure GitLab Duo Agent Platform to connect to the Atlassian MCP server.\n\n### Create your MCP configuration file\n\nCreate the MCP configuration file in your GitLab project at `.gitlab/duo/mcp.json`:\n\n\n```json\n{\n  \"mcpServers\": {\n    \"atlassian\": {\n      \"type\": \"http\",\n      \"url\": \"https://mcp.atlassian.com/v1/mcp\",\n      \"auth\": {\n        \"type\": \"oauth2\",\n        \"clientId\": \"YOUR_CLIENT_ID\",\n        \"clientSecret\": \"YOUR_CLIENT_SECRET\",\n        \"authorizationUrl\": \"https://auth.atlassian.com/oauth/authorize\",\n        \"tokenUrl\": \"https://auth.atlassian.com/oauth/token\"\n      },\n      \"approvedTools\": true\n    }\n  }\n}\n```\n\nReplace `YOUR_CLIENT_ID` and `YOUR_CLIENT_SECRET` with the credentials you generated in Part 1.\n\n### Enable MCP in GitLab\n\n1. Navigate to your **Group Settings** → **GitLab Duo** → **Configuration**\n2. Make sure “Allow external MCP tools” is checked\n\n### Verify the connection\n\nOpen your project in VS Code and ask in GitLab Duo Agent Platform chat:\n\n```text\nWhat MCP tools do you have access to?\n```\n\nThen\n\n```text\nTest the MCP JIRA configuration in this project\n```\n\nAt this point you'll be redirected from the IDE to the MCP Atlassian website to approve access:\n\n![Redirect to MCP Atlassian website](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/z5acqjgguh0damnnde9g.png \"Redirect to MCP Atlassian website\")\n\n\u003Cbr>\u003C/br>\n\n![Approve access](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/rwowamm8nsubhpixtn3i.png \"Approve access\")\n\n\u003Cbr>\u003C/br>\n\n![Select your JIRA instance and approve](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/chuzqd0jeptfwvoj7wjr.png \"Select your JIRA instance and approve\")\n\n\u003Cbr>\u003C/br>\n\n![Success!](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/bsgti5iste2bzck19o5y.png \"Success!\")\n\n\u003Cbr>\u003C/br>\n\n### Verify with the MCP Dashboard\n\nGitLab also provides a built-in **MCP Dashboard** directly in your IDE for this.\n\nIn VS Code or VSCodium, open the Command Palette (`Cmd+Shift+P` on macOS, `Ctrl+Shift+P` on Windows/Linux) and search for **\"GitLab: Show MCP Dashboard\"**. The dashboard opens in a new editor tab and gives you:\n\n* **Connection status** for each configured MCP server\n* **Available tools** exposed by the server (e.g., `jira_get_issue`, `jira_create_issue`)\n* **Server logs** so you can see exactly which tools are being called in real time\n\n![MCP servers dashboard and status](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/mmvdfchucacsydivowvn.png \"MCP servers dashboard and status\")\n\n\u003Cbr>\u003C/br>\n\n![Server details and permissions](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/tcocgdvovp2dl42pvfn8.png \"Server details and permissions\")\n\n\u003Cbr>\u003C/br>\n\n\n![MCP Server logs](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643466/mougvqqk1bozchaufsci.png \"MCP Server logs\")\n\n\u003Cbr>\u003C/br>\n\n### Interactive walkthrough: Testing MCP\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005495?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Testing MCP\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n## Part 3: Use cases in action\n\nNow that your integration is configured, let's explore three practical workflows that demonstrate the power of connecting Jira to GitLab Duo Agent Platform.\n\n### Planning assistant\n\n**Scenario:** You're preparing for sprint planning and need to quickly assess the backlog, understand priorities, and identify blockers.\n\nThis demo shows you how to:\n\n* Query the backlog\n* Identify unassigned high-priority issues\n* Get AI-powered sprint recommendations\n\n#### Example prompts\n\nTry these prompts in GitLab Duo Agent Platform Chat:\n\n```text\nList all the unassigned issues in JIRA for project GITLAB\n```\n\n```text\nSuggest the two top issues to prioritize and summarize them. Assign them to me.\n```\n\n### Interactive walkthrough: Project planning\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005462?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Project Planning\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player. js\">\u003C/script>\n\n### Issue triage and creation from code\n\n**Scenario:** While reviewing code, you discover a bug and want to create a Jira issue with relevant context — without leaving your IDE.\n\nThis demo walks you through:\n\n* Identifying a bug while coding\n* Creating a detailed Jira issue via natural language\n* Auto-populating issue fields with code context\n* Linking the issue to your current branch\n\n#### Example prompts\n\n```text\nSearch in JIRA for a bug related to: Null pointer exception in PaymentService.processRefund().\nIf it does not exist create it with all the context needed from the code. Find possible blockers that this bug may cause.\n```\n\n```text\nCreate a new branch called issue-gitlab-18, checkout, and link it to the issue we just created. Assign the JIRA issue to me and mark it as in-progress.\n```\n\n### Interactive walkthrough: Bug review and task automation\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005368?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Bug Review\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n### Cross-system incident investigation\n\n**Scenario:** A production incident occurs, and you need to correlate information from Jira (incident ticket), GitLab Project Management, your codebase, and merge requests to identify the root cause.\n\nThis demo demonstrates:\n\n* Fetching incident details from Jira\n* Correlating with recent merge requests in GitLab\n* Identifying potentially related code changes\n* Generating an incident timeline\n* Design a remediation plan and create it as a work item in GitLab\n\n#### Example prompts\n\n```text\n\"We have a production incident INC-1 about checkout failures. Can you help me investigate with all available context?\"\n```\n\n```text\nCreate a timeline of events for incident INC-1 including related Jira issues and recent deployments\n```\n\n```text\nPropose a remediation plan\n```\n\n### Interactive walkthrough: Cross-system troubleshooting and remediation\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005413?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Cross System Investigation\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n## Troubleshooting\n\nThese are some common setup issues and quick fixes:\n\n| Issue | Solution |\n| ----- | ----- |\n| \"MCP server not found\" | Verify the `mcp.json` file is in the correct location and properly formatted |\n| \"Authentication failed\" | Re-check your OAuth credentials and ensure scopes are correctly configured in Atlassian |\n| \"No Jira tools available\" | Restart VS Code after updating `mcp.json` and ensure MCP is enabled in GitLab |\n| \"Connection timeout\" | Check your network connectivity to `mcp.atlassian.com` |\n\n\u003Cbr/> For detailed troubleshooting, see the [GitLab MCP clients documentation](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_clients/).\n\n\n## Security considerations\n\nWhen integrating Jira with GitLab Duo Agent Platform:\n\n* **OAuth tokens** — Make sure credentials remain secure\n* **Principle of least privilege** — Only grant the minimum required Jira scopes\n* **Token rotation** — Regularly rotate your OAuth credentials as part of security hygiene\n\n\n## Summary\n\nConnecting GitLab Duo Agent Platform to different tools through MCP transforms how you interact with your development lifecycle. In this article, you have learned how to:\n\n* **Query issues naturally** — Ask questions about your backlog, sprints, and incidents in natural language.\n* **Create and update issues on all your DevSecOps environment** — File bugs and update tickets without leaving your IDE.\n* **Correlate across systems** — Combine Jira data with GitLab project management, merge requests, and pipelines for complete visibility.\n* **Reduce context switching** — Keep your focus on code while staying connected to project management.\n\nThis integration exemplifies the power of MCP: standardized, secure access to your tools through AI, enabling developers to work more efficiently without sacrificing governance or security.\n\n\n## Read more\n\n* [GitLab Duo Agent Platform adds support for Model Context Protocol](https://about.gitlab.com/blog/duo-agent-platform-with-mcp/)\n\n* [What is Model Context Protocol?](https://about.gitlab.com/topics/ai/model-context-protocol/)\n\n* [Agentic AI guides and resources](https://about.gitlab.com/blog/agentic-ai-guides-and-resources/)\n\n* [GitLab MCP clients documentation](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_clients/)\n\n* [Get started with GitLab Duo Agent Platform: The complete guide](https://about.gitlab.com/blog/gitlab-duo-agent-platform-complete-getting-started-guide/)","ai-ml",{"featured":13,"template":14,"slug":15},false,"BlogPost","extend-gitlab-duo-agent-platform-connect-any-tool-with-mcp",{"heroImage":17,"title":5,"description":18,"authors":19,"date":20,"category":11,"tags":21,"body":10},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643639/sapu29gmlgtwvhggmj6k.png","Learn how to connect external tools to GitLab Duo Agent Platform using MCP. Step-by-step setup with three practical workflow demos.",[9],"2026-03-05",[11,22,23],"product","tutorial","yml",null,{},true,"/en-us/blog/extend-gitlab-duo-agent-platform-connect-any-tool-with-mcp","seo:\n  config:\n    noIndex: false\n  title: 'Extend GitLab Duo Agent Platform: Connect any tool with MCP'\n  description: Learn how to connect external tools to GitLab Duo Agent Platform\n    using MCP. Step-by-step setup with three practical workflow demos.\ncontent:\n  heroImage: https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643639/sapu29gmlgtwvhggmj6k.png\n  title: 'Extend GitLab Duo Agent Platform: Connect any tool with MCP'\n  description: Learn how to connect external tools to GitLab Duo Agent Platform\n    using MCP. Step-by-step setup with three practical workflow demos.\n  authors:\n    - Albert Rabassa\n  date: 2026-03-05\n  category: ai-ml\n  tags:\n    - ai-ml\n    - product\n    - tutorial\n  body: >-\n    Managing software development often means juggling multiple tools: tracking issues in Jira, writing code in your IDE, and collaborating through GitLab. Context switching between these platforms disrupts focus and slows down delivery.\n\n\n    With GitLab Duo Agent Platform's [MCP](https://about.gitlab.com/topics/ai/model-context-protocol/) support, you can now connect Jira or any tool that supports MCP directly to your AI-powered development environment. Query issues, update tickets, and sync your workflow — all through natural language, without ever leaving your IDE.\n\n\n    ## What you'll learn\n\n\n    In this tutorial, we'll walk you through:\n\n\n    * **Setting up the Jira/Atlassian OAuth application** for secure authentication\n\n    * **Configuring GitLab Duo Agent Platform** as an MCP client\n\n    * **Three practical use cases** demonstrating real-world workflows\n\n\n    ## Prerequisites\n\n\n    Before getting started, ensure you have the following:\n\n\n    | Requirement | Details |\n\n    | ---- | ----- |\n\n    | **GitLab instance** | GitLab 18.8+ with Duo Agent Platform enabled |\n\n    | **Jira account** | Jira Cloud instance with admin access to create OAuth applications |\n\n    | **IDE** | Visual Studio Code with GitLab Workflow extension installed |\n\n    | **MCP support** | MCP support enabled in GitLab |\n\n\n\n    ## Understanding the architecture\n\n\n    GitLab Duo Agent Platform acts as an **MCP client**, connecting to the Atlassian MCP server to access your Jira project management data. Atlassian  MCP server handles authentication, translates natural language requests into API calls, and returns structured data back to GitLab Duo Agent Platform — all while maintaining security and audit controls.\n\n\n    ## Part 1: Configure Jira OAuth application\n\n\n    To securely connect GitLab Duo Agent Platform to your Jira instance, you'll need to create an OAuth 2.0 application in the Atlassian Developer Console. This grants to GitLab the MCP server authorized access to your Jira data.\n\n\n    ### Setup steps\n\n\n    If you prefer to configure manually, follow these steps:\n\n\n    1. **Navigate to the Atlassian Developer Console**\n\n       * Go to [developer.atlassian.com/console/myapps](https://developer.atlassian.com/console/myapps)\n\n       * Sign in with your Atlassian account\n\n    2. **Create a new OAuth 2.0 app**\n\n       * Click **Create** → **OAuth 2.0 integration**\n\n       * Enter a name (e.g., \"gitlab-dap-mcp\")\n\n       * Accept the terms and click **Create**\n\n    3. **Configure permissions**\n\n       * Navigate to **Permissions** in the left sidebar.\n\n       * Add **Jira API** and configure the following scopes:\n\n         * `read:jira-work` — Read issues, projects, and boards\n\n         * `write:jira-work` — Create and update issues\n\n         * `read:jira-user` — Read user information\n\n    4. **Set up authorization**\n\n       * Go to **Authorization** in the left sidebar\n\n       * Add a callback URL for your environment (`https://gitlab.com/oauth/callback`)\n\n       * Save your changes\n\n    5. **Retrieve credentials**\n\n       * Navigate to **Settings**\n\n       * Copy your **Client ID** and **Client Secret**\n\n       * Store these securely — you'll need them for the MCP configuration\n\n\n    ### Interactive walkthrough: Jira OAuth setup\n\n\n    Click on the image below to get started.\n\n\n\n    [![Jira OAuth setup tour](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772644850/wnzfoq43nkkfmgdqldmr.png)](https://gitlab.navattic.com/jira-oauth-setup)\n\n\n\n    ## Part 2: Configure GitLab Duo Agent Platform MCP client\n\n\n    With your OAuth credentials ready, you can now configure GitLab Duo Agent Platform to connect to the Atlassian MCP server.\n\n\n    ### Create your MCP configuration file\n\n\n    Create the MCP configuration file in your GitLab project at `.gitlab/duo/mcp.json`:\n\n\n\n    ```json\n\n    {\n      \"mcpServers\": {\n        \"atlassian\": {\n          \"type\": \"http\",\n          \"url\": \"https://mcp.atlassian.com/v1/mcp\",\n          \"auth\": {\n            \"type\": \"oauth2\",\n            \"clientId\": \"YOUR_CLIENT_ID\",\n            \"clientSecret\": \"YOUR_CLIENT_SECRET\",\n            \"authorizationUrl\": \"https://auth.atlassian.com/oauth/authorize\",\n            \"tokenUrl\": \"https://auth.atlassian.com/oauth/token\"\n          },\n          \"approvedTools\": true\n        }\n      }\n    }\n\n    ```\n\n\n    Replace `YOUR_CLIENT_ID` and `YOUR_CLIENT_SECRET` with the credentials you generated in Part 1.\n\n\n    ### Enable MCP in GitLab\n\n\n    1. Navigate to your **Group Settings** → **GitLab Duo** → **Configuration**\n\n    2. Make sure “Allow external MCP tools” is checked\n\n\n    ### Verify the connection\n\n\n    Open your project in VS Code and ask in GitLab Duo Agent Platform chat:\n\n\n    ```text\n\n    What MCP tools do you have access to?\n\n    ```\n\n\n    Then\n\n\n    ```text\n\n    Test the MCP JIRA configuration in this project\n\n    ```\n\n\n    At this point you'll be redirected from the IDE to the MCP Atlassian website to approve access:\n\n\n    ![Redirect to MCP Atlassian website](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/z5acqjgguh0damnnde9g.png \"Redirect to MCP Atlassian website\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n    ![Approve access](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/rwowamm8nsubhpixtn3i.png \"Approve access\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n    ![Select your JIRA instance and approve](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/chuzqd0jeptfwvoj7wjr.png \"Select your JIRA instance and approve\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n    ![Success!](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/bsgti5iste2bzck19o5y.png \"Success!\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n    ### Verify with the MCP Dashboard\n\n\n    GitLab also provides a built-in **MCP Dashboard** directly in your IDE for this.\n\n\n    In VS Code or VSCodium, open the Command Palette (`Cmd+Shift+P` on macOS, `Ctrl+Shift+P` on Windows/Linux) and search for **\"GitLab: Show MCP Dashboard\"**. The dashboard opens in a new editor tab and gives you:\n\n\n    * **Connection status** for each configured MCP server\n\n    * **Available tools** exposed by the server (e.g., `jira_get_issue`, `jira_create_issue`)\n\n    * **Server logs** so you can see exactly which tools are being called in real time\n\n\n    ![MCP servers dashboard and status](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/mmvdfchucacsydivowvn.png \"MCP servers dashboard and status\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n    ![Server details and permissions](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/tcocgdvovp2dl42pvfn8.png \"Server details and permissions\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n\n    ![MCP Server logs](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643466/mougvqqk1bozchaufsci.png \"MCP Server logs\")\n\n\n    \u003Cbr>\u003C/br>\n\n\n    ### Interactive walkthrough: Testing MCP\n\n\n    \u003Ciframe src=\"https://player.vimeo.com/video/1170005495?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Testing MCP\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n\n    ## Part 3: Use cases in action\n\n\n    Now that your integration is configured, let's explore three practical workflows that demonstrate the power of connecting Jira to GitLab Duo Agent Platform.\n\n\n    ### Planning assistant\n\n\n    **Scenario:** You're preparing for sprint planning and need to quickly assess the backlog, understand priorities, and identify blockers.\n\n\n    This demo shows you how to:\n\n\n    * Query the backlog\n\n    * Identify unassigned high-priority issues\n\n    * Get AI-powered sprint recommendations\n\n\n    #### Example prompts\n\n\n    Try these prompts in GitLab Duo Agent Platform Chat:\n\n\n    ```text\n\n    List all the unassigned issues in JIRA for project GITLAB\n\n    ```\n\n\n    ```text\n\n    Suggest the two top issues to prioritize and summarize them. Assign them to me.\n\n    ```\n\n\n    ### Interactive walkthrough: Project planning\n\n\n    \u003Ciframe src=\"https://player.vimeo.com/video/1170005462?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Project Planning\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player. js\">\u003C/script>\n\n\n    ### Issue triage and creation from code\n\n\n    **Scenario:** While reviewing code, you discover a bug and want to create a Jira issue with relevant context — without leaving your IDE.\n\n\n    This demo walks you through:\n\n\n    * Identifying a bug while coding\n\n    * Creating a detailed Jira issue via natural language\n\n    * Auto-populating issue fields with code context\n\n    * Linking the issue to your current branch\n\n\n    #### Example prompts\n\n\n    ```text\n\n    Search in JIRA for a bug related to: Null pointer exception in PaymentService.processRefund().\n\n    If it does not exist create it with all the context needed from the code. Find possible blockers that this bug may cause.\n\n    ```\n\n\n    ```text\n\n    Create a new branch called issue-gitlab-18, checkout, and link it to the issue we just created. Assign the JIRA issue to me and mark it as in-progress.\n\n    ```\n\n\n    ### Interactive walkthrough: Bug review and task automation\n\n\n    \u003Ciframe src=\"https://player.vimeo.com/video/1170005368?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Bug Review\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n\n    ### Cross-system incident investigation\n\n\n    **Scenario:** A production incident occurs, and you need to correlate information from Jira (incident ticket), GitLab Project Management, your codebase, and merge requests to identify the root cause.\n\n\n    This demo demonstrates:\n\n\n    * Fetching incident details from Jira\n\n    * Correlating with recent merge requests in GitLab\n\n    * Identifying potentially related code changes\n\n    * Generating an incident timeline\n\n    * Design a remediation plan and create it as a work item in GitLab\n\n\n    #### Example prompts\n\n\n    ```text\n\n    \"We have a production incident INC-1 about checkout failures. Can you help me investigate with all available context?\"\n\n    ```\n\n\n    ```text\n\n    Create a timeline of events for incident INC-1 including related Jira issues and recent deployments\n\n    ```\n\n\n    ```text\n\n    Propose a remediation plan\n\n    ```\n\n\n    ### Interactive walkthrough: Cross-system troubleshooting and remediation\n\n\n    \u003Ciframe src=\"https://player.vimeo.com/video/1170005413?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Cross System Investigation\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n\n    ## Troubleshooting\n\n\n    These are some common setup issues and quick fixes:\n\n\n    | Issue | Solution |\n\n    | ----- | ----- |\n\n    | \"MCP server not found\" | Verify the `mcp.json` file is in the correct location and properly formatted |\n\n    | \"Authentication failed\" | Re-check your OAuth credentials and ensure scopes are correctly configured in Atlassian |\n\n    | \"No Jira tools available\" | Restart VS Code after updating `mcp.json` and ensure MCP is enabled in GitLab |\n\n    | \"Connection timeout\" | Check your network connectivity to `mcp.atlassian.com` |\n\n\n    \u003Cbr/>\n    For detailed troubleshooting, see the [GitLab MCP clients documentation](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_clients/).\n\n\n\n    ## Security considerations\n\n\n    When integrating Jira with GitLab Duo Agent Platform:\n\n\n    * **OAuth tokens** — Make sure credentials remain secure\n\n    * **Principle of least privilege** — Only grant the minimum required Jira scopes\n\n    * **Token rotation** — Regularly rotate your OAuth credentials as part of security hygiene\n\n\n\n    ## Summary\n\n\n    Connecting GitLab Duo Agent Platform to different tools through MCP transforms how you interact with your development lifecycle. In this article, you have learned how to:\n\n\n    * **Query issues naturally** — Ask questions about your backlog, sprints, and incidents in natural language.\n\n    * **Create and update issues on all your DevSecOps environment** — File bugs and update tickets without leaving your IDE.\n\n    * **Correlate across systems** — Combine Jira data with GitLab project management, merge requests, and pipelines for complete visibility.\n\n    * **Reduce context switching** — Keep your focus on code while staying connected to project management.\n\n\n    This integration exemplifies the power of MCP: standardized, secure access to your tools through AI, enabling developers to work more efficiently without sacrificing governance or security.\n\n\n\n    ## Read more\n\n\n    * [GitLab Duo Agent Platform adds support for Model Context Protocol](https://about.gitlab.com/blog/duo-agent-platform-with-mcp/)\n\n\n    * [What is Model Context Protocol?](https://about.gitlab.com/topics/ai/model-context-protocol/)\n\n\n    * [Agentic AI guides and resources](https://about.gitlab.com/blog/agentic-ai-guides-and-resources/)\n\n\n    * [GitLab MCP clients documentation](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_clients/)\n\n\n    * [Get started with GitLab Duo Agent Platform: The complete guide](https://about.gitlab.com/blog/gitlab-duo-agent-platform-complete-getting-started-guide/)\nconfig:\n  featured: false\n  template: BlogPost\n  slug: 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and Anthropic: Governed AI for enterprise development","GitLab deepens its Anthropic Claude integration, bringing governed AI, access to new models, and cloud flexibility to enterprise software development.",[719],"Stuart Moncada","https://res.cloudinary.com/about-gitlab-com/image/upload/v1776457632/llddiylsgwuze0u1rjks.png","2026-04-28","For enterprise and public sector leaders, the tension is familiar: Software teams need to move faster with AI, while security, compliance, and regulatory expectations only get more stringent. GitLab deepens its Anthropic Claude integration so organizations get access to newly released Claude models inside GitLab’s intelligent orchestration platform where governance, compliance, and auditability already run.\n\nClaude powers capabilities across GitLab Duo Agent Platform as the default model out of the box, across a variety of use cases from code generation and review to agentic chat and vulnerability resolution. If you've used GitLab Duo, you've already experienced how Duo agents automate workflows across the entire software development lifecycle (SDLC).\n\nThis accelerates the integration of Claude’s capabilities into GitLab, broadens how enterprises can deploy them, and reinforces what makes GitLab fundamentally different as a platform for software development and engineering: governance, compliance, and auditability built into every AI interaction.\n\n> \"GitLab Duo has accelerated how our teams plan, build, and ship software. The combination of Anthropic's Claude and GitLab's platform means we're getting more capable AI without changing how we work or how it is governed.\"\n>\n> – Mans Booijink, Operations Manager, Cube\n\n## The real differentiator: Governed AI\n\nWith GitLab, governance controls and auditing are built into the SDLC. When Claude suggests a code change through the GitLab Duo Agent Platform, that suggestion flows through the same merge request process, the same approval rules, the same security scanning, and the same audit trail as every other change. AI doesn't get a shortcut around your controls. It operates within them.\n\nAs GitLab moves deeper into agentic software development, where AI autonomously handles well-defined tasks, the governance layer becomes more important. An AI agent that can open a merge request, help resolve a vulnerability, or refactor a service needs to be auditable, attributable, and subject to the same policy enforcement as a human developer. That requirement is an architectural decision GitLab made from the start, and one that grows more consequential as AI agents take on broader responsibilities.\n\n## Enterprise deployment flexibility\n\nThis also expands how organizations access the latest Claude models through GitLab. Claude is available within GitLab through Google Cloud's Vertex AI and Amazon Bedrock, which means enterprises can route AI workloads through the hyperscaler commitments and cloud governance frameworks they already have in place. No separate vendor contract. No new data residency questions. Your existing Google Cloud or AWS relationship is the on-ramp. \n\nGitLab is now also available in the [Claude Marketplace](https://claude.com/platform/marketplace), allowing customers to purchase GitLab Credits and apply them toward existing Anthropic spending commitments – consolidating AI spend and simplifying how teams discover and procure GitLab alongside their Anthropic investments.\n\n## Advancing an agentic future\n\nGitLab's vision for agentic software development, where AI handles defined tasks autonomously across planning, coding, testing, securing, and deploying, requires models with strong reasoning, reliability, and safety characteristics. It also requires a platform where those autonomous actions are fully governed.\n\nAgentic workflows demand models with strong reasoning, reliability, and safety characteristics, criteria that guide how GitLab selects and integrates AI model partners. And GitLab's governance framework helps ensure that as AI agents assume more advanced development work, enterprises maintain full visibility and control over what those agents do, when they do it, and how changes are tracked.\n\n## What this means for GitLab customers\n\nIf you're already using GitLab Duo Agent Platform, you'll get access to Claude models and deeper AI assistance across your software development lifecycle, all within the governance framework you already rely on.\n\nIf you're evaluating AI-powered software development platforms, you shouldn't have to choose between advanced AI capabilities and enterprise control. This strategic integration is built to deliver both.\n\n> Want to learn more about GitLab Duo Agent Platform? [Get a demo or start a free trial today](https://about.gitlab.com/gitlab-duo-agent-platform/).",[724,22,278],"AI/ML",{"featured":27,"template":14,"slug":726},"gitlab-and-anthropic-governed-ai-for-enterprise-development",{"content":728,"config":737},{"title":729,"description":730,"authors":731,"heroImage":733,"date":734,"body":735,"category":11,"tags":736},"Give your AI agent direct, structured GitLab access with glab CLI","The GitLab CLI (glab) provides AI agents structured, reliable access to projects via the MCP, eliminating friction. This tutorial shows how you can speed up code review and issue triage.",[732],"Kai Armstrong","https://res.cloudinary.com/about-gitlab-com/image/upload/v1776347152/unw3mzatkd5xyfbzcnni.png","2026-04-27","\nWhen teams use GitLab Duo, Claude, Cursor, and other AI assistants, more of the development workflow runs through an AI agent acting on your behalf — reading issues, reviewing merge requests, running pipelines, and helping you ship faster. Most developers are already using the GitLab CLI (`glab`) from the terminal to interact with GitLab. Combining the two is a natural next step.\n\n\nThe problem is that without the right tools, AI agents are essentially guessing when it comes to your GitLab projects. They might hallucinate the details of an issue they've never seen, summarize a merge request based on stale training data rather than its actual state, or require you to manually copy context from a browser tab and paste it into a chat window just to get started. Every one of those workarounds is friction: it slows you down, introduces the possibility of error, and puts a hard ceiling on what your agent can actually do on your behalf. `glab` changes that by giving agents a direct, reliable interface to your projects.\n\n\nWith `glab`, your agent fetches what it needs directly from GitLab, acts on it, and reports back — so you spend less time relaying information and more time on the work that matters.\n\n\nIn this tutorial, you'll learn how to use `glab` to give AI agents structured, reliable access to your GitLab projects. You'll also discover how that unlocks a faster, more capable development workflow.\n\n\n## How to connect your AI agent to GitLab through MCP\n\n\nThe most direct way to supercharge your AI workflow is to give your AI agent native access to `glab` through Model Context Protocol ([MCP](https://about.gitlab.com/topics/ai/model-context-protocol/)).\n\n\n MCP is an open standard that lets AI tools discover and use external capabilities at runtime. Once connected, your AI assistant can read issues, comment on merge requests, check pipeline status, and write back to GitLab, all without copying anything from the UI or writing a single API call yourself.\n\n\n To get started, run:\n\n\n ```shell\n # Start the glab MCP server\n glab mcp serve\n ```\n\n\n Once your MCP client is configured, your AI can answer questions like *\"What's the status of my open MRs?\"* or *\"Are there any failing pipelines on main?\"* by querying GitLab directly, not scraping the web UI, not relying on stale training data. See the [full setup docs](https://docs.gitlab.com/cli/) for configuration steps for Claude Code, Cursor, and other editors.\n\n\n One detail worth knowing: `glab` automatically adds `--output json` when invoked through MCP, for any command that supports it. Your agent gets clean, structured data without you needing to think about output formats. And because `glab` uses the official MCP SDK, it stays compatible as the\n protocol evolves.\n\n\n We've also been deliberate about *which* commands are exposed through MCP. Commands that require interactive terminal input are intentionally\n excluded, so your agent never gets stuck waiting for input that will never come. What's exposed is what actually works reliably in an agent context.\n\n\n ## Let your AI participate in code review\n\n\n Most developers have a backlog of MRs waiting for review. It's one of the most time-consuming parts of the job and one of the best places to put\n AI to work. With `glab`, your agent doesn't just observe your review queue, it can work through it with you.\n\n\n ### See exactly what still needs addressing\n\n\n Start with this:\n\n\n ```shell\n glab mr view 2677 --comments --unresolved --output json\n ```\n\n\n This input returns the full MR: metadata, description, and every\n unresolved discussion, as a single structured JSON payload. Hand that to\n your AI and it has everything it needs: which threads are open, what the\n reviewer asked for, and in what context. No tab-switching, no copy-pasting\n individual comments.\n\n\n \n ```json\n {\n   \"id\": 2677,\n   \"title\": \"feat: add OAuth2 support\",\n   \"state\": \"opened\",\n   \"author\": { \"username\": \"jdwick\" },\n   \"labels\": [\"backend\", \"needs-review\"],\n   \"blocking_discussions_resolved\": false,\n   \"discussions\": [\n     {\n       \"id\": \"3107030349\",\n       \"resolved\": false,\n       \"notes\": [\n         {\n           \"author\": { \"username\": \"dmurphy\" },\n           \"body\": \"This error handling will swallow panics — consider wrapping with recover()\",\n           \"created_at\": \"2026-03-14T09:23:11.000Z\"\n         }\n       ]\n     },\n     {\n       \"id\": \"3107030412\",\n       \"resolved\": false,\n       \"notes\": [\n         {\n           \"author\": { \"username\": \"sreeves\" },\n           \"body\": \"Token refresh logic needs a test for the expired token case\",\n           \"created_at\": \"2026-03-14T10:05:44.000Z\"\n         }\n       ]\n     }\n   ]\n }\n ```\n\n\n Instead of reading through every thread yourself, you ask your agent  *\"what do I still need to fix in MR 2677?\"* and get back a prioritized summary with suggested changes. This all happens from a single command.\n\n\n ### Close the loop programmatically\n\n\n Once your AI has helped you address the feedback, it can resolve\n discussions:\n\n\n ```shell\n # List all discussions — structured, ready for the agent to process\n glab mr note list 456 --output json\n\n # Resolve a discussion once the feedback is addressed\n glab mr note resolve 456 3107030349\n\n # Reopen if something needs another look\n glab mr note reopen 456 3107030349\n ```\n\n\n\n ```json\n [\n   {\n     \"id\": 3107030349,\n     \"body\": \"This error handling will swallow panics — consider wrapping with recover()\",\n     \"author\": { \"username\": \"dmurphy\" },\n     \"resolved\": false,\n     \"resolvable\": true\n   },\n   {\n     \"id\": 3107030412,\n     \"body\": \"Token refresh logic needs a test for the expired token case\",\n     \"author\": { \"username\": \"sreeves\" },\n     \"resolved\": false,\n     \"resolvable\": true\n   }\n ]\n ```\n\n\n\n Note IDs are visible directly in the GitLab UI and API, no extra lookup needed. Your agent can work through the full list, verify each fix, and\n resolve as it goes.\n\n\n ## Talk to your AI about your code more effectively\n\n\n Even if you're not running an MCP server, there's a simpler shift that makes a huge difference: using `glab` to feed your AI better information.\n\n\n Think about the last time you asked an AI assistant to help triage issues or debug a failing pipeline. You probably copied some text from the GitLab UI and pasted it into the chat. Here's what your agent is actually\n working with when you do that:\n\n\n ```text\n open issues: 12 • milestone: 17.10 • label: bug, needs-triage ...\n ```\n\n\n Compare that to what it gets with `glab`:\n\n\n \n ```json\n [\n   {\n     \"iid\": 902,\n     \"title\": \"Pipeline fails on merge to main\",\n     \"labels\": [\"bug\", \"needs-triage\"],\n     \"milestone\": { \"title\": \"17.10\" },\n     \"assignees\": []\n   },\n   ...\n ]\n ```\n\n\n Structured, typed, complete; no ambiguity, no parsing guesswork. That's the difference between an agent that can act and one that has to ask\n follow-up questions.\n\n\n If you're using the MCP server, you get this automatically: `glab` adds `--output json` for any command that supports it. If you're working directly\n from the terminal, just add the flag yourself:\n\n\n ```shell\n # Pull open issues for triage\n glab issue list --label \"needs-triage\" --output json\n\n # Check pipeline status\n glab ci status --output json\n\n # Get full MR details\n glab mr view 456 --output json\n ```\n\n\n We've significantly expanded JSON output support in recent releases. It now covers CI status, milestones, labels, releases, schedules, cluster agents, work items, MR approvers, repo contributors, and more. If `glab` can\n retrieve it, your AI can consume it cleanly.\n\n\n ### A real workflow\n\n\n ```shell\n $ glab issue list --label \"needs-triage\" --milestone \"17.10\"\n --output json\n ```\n\n\n ```text\n Agent: I found 2 unassigned bugs in the 17.10 milestone that need triage:\n 1. #902 — Pipeline fails on merge to main (opened 5 days ago)\n 2. #903 — Auth token not refreshing on expiry (opened 4 days ago)\n Both are unassigned. Want me to draft triage notes and suggest assignees based on recent commit history?\n ```\n\n\n ## Your agent is never limited to built-in commands\n\n\n `glab`'s first-class commands cover the most common workflows, but your agent is never limited to them. Through `glab api`, it has authenticated access to the full GitLab REST and GraphQL API surface, using the same session, with no extra credentials or configuration required.\n\n\n This is a meaningful differentiator. Most CLI tools stop at what their commands expose. With `glab`, if GitLab's API supports it, your agent can do it. It's always working from a trusted, authenticated context.\n\n\n A practical example: fetching just the list of changed files in an MR before deciding which diffs to pull in full:\n\n\n ```shell\n # Get changed file paths — lightweight, no diff content yet\n glab api \"/projects/$CI_PROJECT_ID/merge_requests/$CI_MERGE_REQUEST_IID/diffs?per_page=100\" \\\n | jq '.[].new_path'\n\n# Then fetch only the specific file your agent needs\nglab api \"/projects/$CI_PROJECT_ID/merge_requests/$CI_MERGE_REQUEST_IID/diffs?per_page=100\" \\\n| jq '.[] | select(.new_path == \"path/to/file.go\")'\n ```\n\n\n ```text\n \"internal/auth/token.go\"\n \"internal/auth/token_test.go\"\n \"internal/oauth/refresh.go\"\n ```\n\n\n For anything the REST API doesn't cover (epics, certain work item queries, complex cross-project data),  `glab api graphql` gives you the full\n GraphQL interface:\n\n\n ```shell\n   glab api graphql -f query='\n {\n   project(fullPath: \"gitlab-org/gitlab\") {\n     mergeRequest(iid: \"12345\") {\n       title\n       reviewers { nodes { username } }\n     }\n   }\n }'\n ```\n\n ```json\n{\n   \"data\": {\n     \"project\": {\n       \"mergeRequest\": {\n         \"title\": \"feat: add OAuth2 support\",\n         \"reviewers\": {\n           \"nodes\": [\n             { \"username\": \"dmurphy\" },\n             { \"username\": \"sreeves\" }\n           ]\n         }\n       }\n     }\n   }\n }\n\n ```\n\n\n Your agent has a single, authenticated entry point to everything GitLab exposes without the token juggling, separate API clients, or configuration\n overhead.\n\n\n ## What's coming and your feedback\n\n\n Two improvements we're actively working on will make `glab` even more useful for agent workflows:\n\n\n **Agent-aware help text.** Today, `--help` output is written for humansvat a terminal. We're updating it to surface the non-interactive alternative\n for every interactive command, flag which commands support `--output json`, and generally make help a useful resource for agents discovering\n capabilities at runtime — not just humans.\n\n\n **Better machine-readable errors.** When something goes wrong today, agents get the same human-readable error messages as terminal users. We're\n changing that so errors in JSON mode return structured output, giving your agent the information it needs to handle failures gracefully, retry intelligently, or surface the right context back to you.\n\n\n Both of these are in active development. If you're already using `glab` with an AI tool, you're exactly the audience we want feedback from.\n\n\n * **What friction are you hitting?** Commands that don't behave well in agent contexts, error messages that aren't actionable, gaps in JSON output\n coverage. We want to know.\n\n * **What workflows have you unlocked?** Real usage patterns help us prioritize what to build next.\n\n\n Join the discussion in [our feedback issue](https://gitlab.com/gitlab-org/cli/-/issues/8177) — that's where we're shaping the roadmap for agent-friendliness, and where your input will have the most direct impact. If you've found a specific gap, [open an issue](https://gitlab.com/gitlab-org/cli/-/issues/new). If you've got a fix in mind, contributions are welcome. Visit [CONTRIBUTING.md](https://gitlab.com/gitlab-org/cli/-/blob/main/CONTRIBUTING.md) to get started.\n\n\n The GitLab CLI has always been about giving developers more control over their workflow. As AI becomes a bigger part of how we all work, that means making `glab` the best possible interface between your AI tools and your GitLab projects. We're just getting started and we'd love to build the next part with you.\n",[724,22,23],{"featured":27,"template":14,"slug":738},"give-your-ai-agent-direct-structured-gitlab-access-with-glab-cli",{"content":740,"config":748},{"title":741,"description":742,"authors":743,"heroImage":733,"date":745,"body":746,"category":11,"tags":747},"GitHub Copilot's new policy for AI training is a governance wake-up call","Learn what GitHub's Copilot policy change means for regulated industries, and why GitLab's commitment to customer data privacy matters.",[744],"Allie Holland","2026-04-20","GitHub recently [announced](https://github.blog/news-insights/company-news/updates-to-github-copilot-interaction-data-usage-policy/) a significant change to how it handles data from Copilot users. Starting April 24, 2026, interaction data from Copilot Free, Pro, and Pro+ users, including inputs, outputs, code snippets, and associated context, will be used to train AI models by default, unless users actively opt out. Copilot Business and Enterprise customers are exempt under existing contract terms.\n\nFor organizations in regulated industries, including finance, healthcare, defense, and public sector, the policy shift raises questions that go beyond individual developer preferences. It forces a harder look at a question that engineering and security leaders should be asking every AI vendor in their stack: Do you train on our code? \n\nGitLab's answer is no. GitLab does not train AI models on customer code at any tier, and AI vendors are contractually prohibited from using customer inputs or outputs for their own purposes. The [GitLab AI Transparency Center](https://about.gitlab.com/ai-transparency-center/) makes that commitment auditable: a single location documenting which models power which features, how data is handled, subprocessor relationships, and data retention periods. The GitLab AI Transparency Center also lists the compliance status of each feature, including confirmation that GitLab's current AI features do not qualify as high-risk systems under the EU AI Act. It's a standard GitLab CEO Bill Staples has consistently [reiterated](https://www.linkedin.com/posts/williamstaples_gitlab-1810-agentic-ai-now-open-to-even-activity-7443280763715985408-aHxf?utm_source=share&utm_medium=member_desktop&rcm=ACoAABsu7EUBcb_a1-JHKS9RC0B5rf8Ye-5XM60) and one reflected in GitLab's mission and [Trust Center](https://trust.gitlab.com/).\n\n## What the policy change actually means\n\nGitHub's announcement also specifies that the data may be shared with GitHub affiliates, including Microsoft, for AI development purposes.\n\nA policy change of this nature forces organizations to re-examine their AI governance posture, audit their Copilot license tiers, and confirm that the right controls are configured across their teams.\n\n## Why AI governance matters in regulated environments\n\nSource code is often among an organization's most sensitive intellectual property. It may contain references to internal systems, reflect proprietary business logic, or touch data flows governed by strict retention and access policies. When that code passes through an AI assistant, questions about training data usage, model vendor relationships, and data residency become compliance concerns.\n\nThe exposure is particularly acute for financial services firms that have invested in proprietary algorithms, fraud detection logic, credit risk models, underwriting rules, trading strategies. When AI tooling processes that code and uses it to train models serving competitors, vendor data practices become an IP concern.\n\nFinancial institutions operating under [the Federal Reserve's Supervisory Guidance on Model Risk Management (SR 11-7) and the](https://www.federalreserve.gov/supervisionreg/srletters/sr1107.htm) [Digital Operational Resilience Act (DORA)](https://eur-lex.europa.eu/eli/reg/2022/2554/oj/eng) are required to maintain documented, auditable oversight of third-party technology providers, including understanding how those providers handle data. Third-party AI tools used in development workflows increasingly fall within the scope of model risk oversight, and material changes to vendor data practices require updated documentation. \n\nIn the public sector, [the National Institute of Standards and Technology Special Publication 800-53 (NIST 800-53)](https://csrc.nist.gov/publications/detail/sp/800-53/rev-5/final) and the [Federal Information Security Modernization Act (FISMA)](https://www.cisa.gov/topics/cyber-threats-and-advisories/federal-information-security-modernization-act) establish that sensitive or classified code must never leave a controlled boundary. For U.S. Department of Defense and intelligence community environments in particular, a vendor's default data posture is an operational concern. In healthcare, [the Health Insurance Portability and Accountability Act (HIPAA)](https://www.hhs.gov/hipaa/index.html) governs how patient-adjacent data is handled by third parties, and development environments that touch clinical systems increasingly fall within that scope.\n\nAcross all of these contexts, the common thread is the same: A vendor policy that changes data usage defaults, requires individual opt-out, and offers different protections depending on account tier introduces exactly the kind of uncontrolled variable that compliance teams cannot afford.\n\n## What regulated industries actually need from AI vendors\n\nRegulated organizations have largely moved past debating whether to adopt AI in development workflows. The focus now is on doing so in a way they can defend to regulators, boards, and customers. That shift has surfaced a consistent set of requirements regardless of sector.\n\n**Contractual certainty.** Regulated firms need to know, with specificity, what happens to their data. A clear, documented, unconditional commitment is what's required, not something that varies by plan or requires action before a deadline.\n\n**Auditability.** Model risk management frameworks require organizations to understand and validate the AI systems they deploy, including the training data behind those models and the third parties involved in their development. Vendors who cannot answer these questions create documentation risk for the organizations relying on them.\n\n**Separation from vendor incentives.** When an AI vendor trains models on customer usage data, code and workflows become inputs to a system that also serves competitors. For institutions with proprietary trading logic, underwriting models, or fraud detection systems, that's a genuine IP exposure.\n\n## GitLab's position on AI data governance\n\nGitLab does not use customer code to train AI models. This commitment applies at every tier, and AI vendors are contractually prohibited from using inputs or outputs associated with GitLab customers for their own purposes.\n\nThis is a deliberate architectural and policy choice, not a feature of a particular pricing tier. As GitLab's [post on enterprise independence](https://about.gitlab.com/blog/why-enterprise-independence-matters-more-than-ever-in-devsecops/) notes, data governance has become \"an increasingly critical factor in enterprise technology decisions, driven by a complex web of national and regional data protection laws and growing concern about control over sensitive intellectual property.\"\n\nGitLab is also cloud-neutral and model-neutral while supporting self-hosted deployments, not commercially tied to any single cloud provider or large language model (LLM). That i[ndependence matters](https://about.gitlab.com/blog/why-enterprise-independence-matters-more-than-ever-in-devsecops/) for regulated organizations evaluating vendor concentration risk. The [AI Continuity Plan](https://handbook.gitlab.com/handbook/product/ai/continuity-plan/) documents how vendor changes are managed, including material changes to how AI vendors treat customer data, a direct response to the governance requirements under frameworks like [DORA](https://handbook.gitlab.com/handbook/legal/dora/). \n\n## The governance gap AI teams need to close\n\nGitHub's policy update is a reminder that for organizations in regulated industries, understanding exactly how an AI tool handles data is a prerequisite for using it at all. That means asking vendors for clear, documented answers: Is our data used for model training? Who are your AI model subprocessors? What happens if a vendor changes its data practices? Can we deploy in a way that keeps all AI processing within our own infrastructure? What indemnification do you offer for AI-generated output?\n\nVendors who can answer those questions clearly, and document those answers in an auditable form, are vendors you can build on. **Those who cannot will create compliance debt every time they ship a policy update.** And when a vendor can change its data practices with 30 days notice, that's not a partnership built for regulated industries. That's a liability.\n\n> Learn more about GitLab's approach to AI governance at the [GitLab AI Transparency Center](https://about.gitlab.com/ai-transparency-center/).",[724,22],{"featured":13,"template":14,"slug":749},"github-copilots-new-policy-for-ai-training-is-a-governance-wake-up-call",{"promotions":751},[752,765,776,788],{"id":753,"categories":754,"header":755,"text":756,"button":757,"image":762},"ai-modernization",[11],"Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":758,"config":759},"Get your AI maturity score",{"href":760,"dataGaName":761,"dataGaLocation":240},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":763},{"src":764},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":766,"categories":767,"header":768,"text":756,"button":769,"image":773},"devops-modernization",[22,567],"Are you just managing tools or shipping innovation?",{"text":770,"config":771},"Get your DevOps maturity score",{"href":772,"dataGaName":761,"dataGaLocation":240},"/assessments/devops-modernization-assessment/",{"config":774},{"src":775},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":777,"categories":778,"header":780,"text":756,"button":781,"image":785},"security-modernization",[779],"security","Are you trading speed for security?",{"text":782,"config":783},"Get your security maturity score",{"href":784,"dataGaName":761,"dataGaLocation":240},"/assessments/security-modernization-assessment/",{"config":786},{"src":787},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"id":789,"paths":790,"header":793,"text":794,"button":795,"image":800},"github-azure-migration",[791,792],"migration-from-azure-devops-to-gitlab","integrating-azure-devops-scm-and-gitlab","Is your team ready for GitHub's Azure move?","GitHub is already rebuilding around Azure. Find out what it means for you.",{"text":796,"config":797},"See how GitLab compares to GitHub",{"href":798,"dataGaName":799,"dataGaLocation":240},"/compare/gitlab-vs-github/github-azure-migration/","github azure migration",{"config":801},{"src":775},{"header":803,"blurb":804,"button":805,"secondaryButton":810},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":806,"config":807},"Get your free trial",{"href":808,"dataGaName":47,"dataGaLocation":809},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":503,"config":811},{"href":51,"dataGaName":52,"dataGaLocation":809},1777493590135]